Privacy Policy
QoL/ Quality of Life Ltd is committed to protecting your privacy. This Privacy Policy explains our
data processing practices and your options with reference to the way your personal data is
used. If you have any requests concerning the use of your personal data or any queries with
regard to our processing of it please contact us by e-mail: info@QoL.co.uk

By submitting your information to us and using the web site at www.QoL.co.uk
("the Web site") you consent to the terms of the Privacy Policy and to the use and processing
of your information for the purposes set out in it. We may update the Privacy Policy at any
time. The latest version of the Privacy Policy will be placed on the Web site and you should
always review the Privacy Policy prior to using the Web site
Information we collect
QoL/ Quality of Life collects the details provided by you at the point of your enquiry in order to
respond to your enquiry. This may include your name, address, e-mail address, or telephone
number.
We also monitor customer traffic patterns on the Web site and we monitor use of the Web site
which enables us to improve the service we provide to our customers via the Web site
Like most web sites, there is certain information that is automatically tracked including the
web site you came from, which web site you go to next and any searches you have done. This
information is used for internal purposes to monitor activity on the Web site only. It is kept in
a form that does not identify individuals and is deleted after 12 months.
Use of your information
QoL/ Quality of Life will use your information to personalize our service to you and to our other
customers. We will use your contact details to communicate directly with you and we may use
your information to send you details of any promotions or special offers, new services and
news about QoL/ Quality of Life. We may contact you by post, telephone, fax or e-mail for these
purposes. We like to hear from our customers and associates to help us improve our service
and products. From time to time we may contact you by post, telephone, fax or e-mail to ask
your opinions. If you do not want to be contacted by post, telephone fax or e-mail for these
purposes please contact us by e-mail at: info@QoL.co.uk
Do we share your information with others?
We may need to pass your information on to others for the sole purpose of being able to
provide you with the services you have requested from us. By entering into an agreement with
us to provide you with services, you consent to us passing on your details in this way. Special
arrangements can be made if requested at the point of enquiry regarding the passing of
information to third parties.
QoL/ Quality of Life reserves the right to pass any or all of your personal information to the
police or any other relevant body for the purposes of crime detection or prevention or for any
purpose associated with your misuse or suspected misuse of the Web site or in relation to any
legal proceedings or prospective legal proceedings.
Keeping your information up to date
We endeavor to keep all information we hold as accurate and up to date as possible. Should
you need to notify us of any changes to the information you have previously given us, or you
are aware of any inaccuracy in the information we hold on you, please notify us by e-mail at:
info@QoL.co.uk or write to us at

QoL/ Quality of Life,

Redbrook Lodge

Wrexham Road, Whitchurch,

Shropshire, SY13 3ET

Tel 01948 780 204

. We may contact you by telephone, e-mail or post
periodically to check that the information we hold about you is correct and up to date. This is
necessary to comply with our obligations under data protection legislation and by submitting
your information to us you consent to us doing so.
How to stop receiving marketing information from us
If you wish to no longer receive marketing or market research communications from us you
can write to us at:

QoL/ Quality of Life,

Redbrook Lodge

Wrexham Road, Whitchurch,

Shropshire, SY13 3ET

Tel 01948 780 204

, or e-mail us at: info@QoL.co.uk  indicating this. You will then receive no more
communication from us.
If you would like us to remove your details from our system, please also contact us confirming
this. This may not always be possible, we may have to retain your details for administrative
purposes or to comply with our obligations under the Data Protection Act 1998. If it is not
possible, we will explain why. If it is possible we will endeavor to do so within 48 hours but
we will not be liable for any failure to meet this deadline.
Your rights to access your information
You have the right to request access to any personal data that we hold about you. To obtain a
copy of the personal information QoL/ Quality of Life holds about you, please send a £10 fee
and a written request to, QoL/ Quality of Life,

Redbrook Lodge

Wrexham Road, Whitchurch,

Shropshire, SY13 3ET

Tel 01948 780 204

, quoting: Security and Privacy Enquiry. We will send to you a copy of
the personal data we hold about you or advise you why we are entitled to refuse to let you
have access to such data.
Ownership of the Web site
" QoL/ Quality of Life" is QoL/ Quality of Life, QoL/ Quality of Life,

Redbrook Lodge

Wrexham Road, Whitchurch,

Shropshire, SY13 3ET

Tel 01948 780 204

Terms of Use
Welcome to the QoL/ Quality of Life Ltd web site By using the Web site, you are agreeing to
comply with and be bound by the following terms of use. Please review these Terms carefully.
If you do not agree to these Terms you should not use the Web site and should navigate away
from the Web site immediately.
The term “QoL/Quality of Life”, “us” “we” and “our” refers to QoL/ Quality of Life , registered office; . QoL/ Quality of Life Ltd is the owner and operator of the Web site

The term “you” refers to the user or viewer of the Web site
Acceptance of Agreement
The Terms constitute the entire and only agreement between QoL/ Quality of Life and you and
supersede all prior agreements, representations, warranties and understandings with respect
to the Web site, the content, products or services provided by or through the Web site, and the
subject matter of the Terms (though nothing in these Terms shall limit our liability for any
misrepresentations which may constitute fraud). The Terms may be amended at any time by
QoL/ Quality of Life without specific notice to you. The latest version of the Terms will be posted
on the Web site and you should always review the Terms prior to using the Web site

Privacy Policy
QoL/ Quality of Life is committed to protecting the privacy of our users. View our Privacy Policy
to find out how we use the information collected through the Web site
The Privacy policy situated elsewhere on the Web site together with any other terms and
conditions of use or sale on the Web site form part of the Terms and you should also familiarise
yourself with them. By using the Web site after the updated Terms and/or privacy policy have
been placed on it you are deemed to have read and accepted the terms set out in those
documents.
Copyright and Intellectual Property
All intellectual property rights in the Web site belong exclusively to QoL/ Quality of Life and it's designer Novus Intentio www.novusintentio.co.uk.

Any trademarks on the Web site belonging to a third party remain the property of that third party.
The Web site and its content (including without limitation the Web site design, text, graphics
and all software and source codes connected with the Web site) are protected by copyright
and other intellectual property rights and laws. In accessing the Web site you agree that you
will access the contents solely for your personal, non-commercial use. None of the content
may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the
prior written consent of the owner. This excludes the downloading, copying and/or printing of
pages of the Web site for personal, non-commercial home use only.

Indemnity
You agree to indemnify and hold QoL/ Quality of Life harmless from and against any breach by
you of the Terms and any claim or demand brought against QoL/ Quality of Life by any third
party arising out of your use of the Web site, including without limitation, all claims, actions,
proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and
expenses) howsoever suffered or incurred by QoL/ Quality of Life in consequence of your
breach of the Terms.
Disclaimer
Use of the Web site is at your own risk. The Web site is provided on an "AS IS" and
"AS AVAILABLE" basis without any representation or endorsement made and without any
warranty of any kind whether express or implied, including but not limited to the implied
warranties of satisfactory quality, fitness for a particular purpose, non-infringement,
compatibility, security and accuracy. To the extent permitted by law, QoL/ Quality of Life will
not be liable for any loss or damage whatsoever (including without limitation loss of business,
opportunity data and/or profits) arising out of or in connection with your use of the Web site
QoL/ Quality of Life makes no guarantee that the Web site will meet your requirements, that the
content and/or the Web site will be accurate or reliable, that the functionality of the Web site
will be uninterrupted or error free, that defects will be corrected or that the Web site or the
server that makes it available are free of viruses or anything else which may be harmful or
destructive. You are strongly recommended to have appropriate virus screening software in
place at all times and we can accept no liability for any losses or damage caused by any virus
or other malicious code downloaded or passed from the Web site
Termination
QoL/ Quality of Life have the right to terminate your access to the Web site at any time without
notice for any reason including without limitation breach of these Terms. We may also at any
time, at our sole discretion, discontinue the Web site or any part thereof without prior notice
and you agree that we shall not be liable to you or any third party for any termination of your
access to the Web site for any reason.
Links to third party Web sites
The Web site may include links to third party web sites that are controlled and maintained by
others. Any link to another web site is not an endorsement of that web site and you
acknowledge and agree that QoL/ Quality of Life is not responsible for the content or
availability of any such web site
Governing Law
These Terms shall be governed by and construed in accordance with the law of England and
you hereby submit to the exclusive jurisdiction of the English courts. Whilst you may use and
access the Web site from any jurisdiction QoL/ Quality of Life accepts no liability for your use of
the Web site if you are resident outside England and Wales and you hereby undertake by using
the Web site to comply with all local laws and regulations.